Privacy Policy
Quick Summary for Players
At Unwind Games, your privacy comes first. We do not collect or store any personal information such as your name, email, or address. Our games only use trusted third-party SDKs — Firebase (Analytics & Crashlytics), GameAnalytics, and Bugsnag — to help us understand gameplay performance, fix crashes, and improve the experience. These tools collect only anonymous, aggregated data like device type, app version, and gameplay metrics — never personal identifiers.
You can review or manage your data directly through those providers’ privacy settings at any time. We also comply with global privacy laws (GDPR, COPPA, CCPA, and India’s IT Rules) to ensure that your gameplay remains safe, transparent, and enjoyable.
Last Updated: 27 October 2025
1. Scope
This Policy applies to all users of our games, websites, and services, and explains how Unwind Games complies with applicable privacy laws worldwide.
2. Information We Collect
Unwind Games does not directly collect, store, or access any personal data from users. All limited data collection occurs solely through trusted third-party service providers integrated into our games for analytics and stability purposes.
- Analytics & Crash Data: We use third-party SDKs such as Firebase (Analytics & Crashlytics), GameAnalytics, and Bugsnag to collect anonymous and aggregated information about gameplay, device type, app version, session duration, crash logs, and performance metrics.
- Device & Technical Data: These SDKs may automatically process data such as device model, operating system, IP region (not precise address), and crash diagnostics.
- Gameplay Data (Future Use): Future backend systems will store only gameplay-related data (like progress or achievements) and will never include personal identifiers such as names or emails.
- Payment Data: Any in-app purchases are handled entirely by app stores (Google Play or Apple App Store). We do not collect payment or billing information.
3. How We Use Information
We use SDK-collected data solely to:
- Analyze gameplay trends and app performance.
- Identify and fix crashes or bugs.
- Improve player experience and future updates.
- Ensure app stability and security.
- Comply with legal or platform requirements.
We do not sell, rent, or share personal data.
4. Legal Bases for Processing (GDPR Users)
- Legitimate interests — maintaining app functionality, analytics, and crash reporting.
- Consent — obtained where required (for analytics or personalization).
- Legal obligations — compliance with applicable data protection laws.
5. Sharing & Disclosure
We do not directly share data. However, the following third-party providers may process limited, anonymized data:
- Firebase (Google LLC) — Analytics & Crash Reporting.
- GameAnalytics ApS — Gameplay analytics.
- Bugsnag (SmartBear Software) — Error diagnostics.
These providers are GDPR-compliant and operate under their own privacy policies.
6. International Transfers
Data processed by third-party providers may be transferred outside your country. Each provider applies industry-standard safeguards such as Standard Contractual Clauses (SCCs) to ensure lawful processing.
7. Data Retention
Unwind Games does not retain any user data on its own servers. Third-party providers retain data only as necessary under their policies. Any future backend data will be securely deleted or anonymized after use.
8. Security
Our SDK partners use encryption, access controls, and monitoring. However, no method is entirely secure, and you use our games at your own risk.
9. Your Rights
- Request deletion of analytics or gameplay data directly from our third-party partners via their privacy portals or contact forms.
- Withdraw consent for analytics via your device settings.
- Request information about third-party data handling.
Contact us at support@unwindgames.in if you need assistance in reaching the correct provider.
10. Children’s Privacy
Unwind Games does not knowingly collect or solicit personal data from children under 13 years of age (or 16 in the EU). Our games are intended for a general audience. If a parent or legal guardian believes that their child has accessed our games or provided information through third-party SDKs, they are encouraged to contact us immediately at support@unwindgames.in. Upon receiving a verifiable request, we will cooperate with our partners to take appropriate steps, which may include restricting access or facilitating data removal, consistent with applicable laws and platform policies.
11. Third-Party Services
Our games may use or link to third-party services whose privacy practices are independent. Please review their policies:
This Privacy Policy may be updated periodically to reflect SDK, platform, or regulatory changes. Continued use of our games after updates constitutes acceptance of the revised Policy.
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