Privacy Policy

Quick Summary for Players

We process limited account, gameplay, device, and technical information to provide and secure our games, save player progress, respond to support requests, and improve performance. Depending on the game, region, features you use, and your privacy choices, our games may also use third-party services for analytics, diagnostics, advertising, and campaign measurement.

We do not initialize the game backend or third-party SDKs before you pass the first-launch agreement screen. You can find more information about the data we process, why we process it, and your choices below.

Last Updated: 29 July 2026

1. Scope

This Privacy Policy applies to Unwind Games Private Limited (“Unwind Games,” “we,” “us,” or “our”) and to our games, website, player support, and related services (collectively, the “Services”). It explains what information we process, why we process it, when we disclose it, how long we retain it, and the choices and rights that may be available to you.

Unwind Games Private Limited is responsible for the personal information covered by this Privacy Policy, except where a third-party service processes information for its own purposes under its own privacy policy.

2. Information We Collect

The information processed depends on the game, device, region, available features, and choices you make. Certain categories described below are processed only if you use the relevant feature.

3. How We Use Information

We use information to:

Depending on your region, device settings, and the game you use, advertising may be personalized or non-personalized.

4. First-Launch Notice and Privacy Choices

When you first launch one of our games, you are shown an in-game agreement screen containing links to our Terms of Service and this Privacy Policy. By tapping “Agree,” you accept the Terms of Service and confirm that you have read this Privacy Policy. If you close the screen or do not tap “Agree,” the game will not proceed, the same screen will be shown on a later launch, and we do not initialize the game backend or third-party SDKs.

Acceptance of the Terms and acknowledgment of this Privacy Policy do not replace any additional privacy choice or permission required by applicable law. Depending on your region, device, and the features available to you, we may provide additional choices concerning personalized advertising, analytics, attribution, or similar processing. These choices may also be available through the game, your device, or the applicable app store.

5. Legal Bases

Where applicable law requires us to identify a legal basis, we rely on one or more of the following:

6. Advertising, Attribution, and Sharing

Our games may include rewarded advertisements and, in some regions or versions, other advertising formats. We work with advertising and measurement providers to deliver ads, understand their performance, limit how often they are shown, and measure how players discover our games.

We may also disclose information to providers that support cloud hosting and infrastructure, data storage, security, diagnostics, player support, authentication, payments and entitlements, and legal compliance. These providers may process information on our behalf or, in some circumstances, for their own purposes under their privacy policies and applicable law. We may also disclose information when required by law, to protect players or the Services, or in connection with a corporate transaction such as a merger, financing, acquisition, or sale of assets.

7. International Transfers

We and our service providers may process information in countries other than the country where you live. Where required, we use legally recognized transfer mechanisms and reasonable contractual, organizational, or technical safeguards. Additional country-specific information may be provided where applicable law requires it.

8. Data Retention and Account Deletion

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining gameplay progress, securing accounts, resolving support requests, preventing fraud and abuse, complying with legal obligations, and establishing or defending legal claims. The appropriate period depends on the type of information, why it was collected, and applicable legal requirements.

You can use the account-deletion option available in the game. Account deletion removes locally stored game data and submits deletion of the player account data controlled by Unwind Games from our active game systems. Your progress, virtual items, and other account information may be permanently lost and may not be recoverable.

After deletion, we may keep only the limited records we reasonably need to meet legal requirements, protect the Services, resolve requests, or complete routine backup cycles. Information held independently by an app store or another service is managed under that service's own privacy policy. Simply uninstalling a game does not submit an account-deletion request.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

To submit a request, contact us at [email protected] and include your player identifier and enough information for us to understand and verify the request. We will respond within the period required by applicable law. We will not unlawfully discriminate against you for exercising an applicable privacy right.

11. Children’s Privacy

Our Services are intended for players aged 13 and above and are not directed to children under 13. We do not knowingly collect personal information from a child under 13. If the law in a player's country requires parental or guardian authorization at a higher age for particular processing, we will apply that requirement where applicable.

If you believe that a child has provided information in violation of this section, contact us at [email protected]. We may delete or restrict the relevant account and information. Players should not disclose their address, telephone number, email address, social-media details, or other personal or contact information through player names, teams, chat, or other community features.

12. Third-Party Services

The privacy practices of third-party services are governed by their own policies. Relevant policies may include:

13. Third-Party Websites and Unofficial Copies

The Services may link to websites, stores, or services that we do not control. This Privacy Policy does not govern their independent privacy practices. It also does not apply to modified, counterfeit, or unauthorized copies of our games obtained from unofficial sources. We recommend downloading our games only from stores or distribution channels authorized by Unwind Games.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, together with its “Last Updated” date. By continuing to use the Services after an updated Policy takes effect, you accept the updated Policy, subject to applicable law.

15. Contact Us

For privacy questions or requests, contact:

Unwind Games Private Limited
Email: [email protected]
Registered Office: Survey No-192, 4th Floor, Sark House, Kondapur, Serilingampally, K.V. Rangareddy – 500084, Telangana, India

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